Fifty years of rigor, on a site that shows it

WebsiteLogo

shepsdata.unc.edu
The Sheps DATA+ homepage on deep navy, with the headline 'Pipelines built for the rigor of health research' and glowing orbs riding a branching circuit of lines below it

Sheps DATA+ is the technical arm of UNC's Cecil G. Sheps Center for Health Services Research, which has been doing this work since 1968. They build the platforms, data pipelines and HIPAA-ready environments that health research actually runs on, for investigators at UNC and for state agencies.

Their problem was being read as IT support. A center with that much institutional knowledge was getting shopped against vendors, so the site had to put the depth where nobody could miss it and give a principal investigator a path she could see herself walking before she ever picked up the phone. Being shopped against vendors is the problem most research centers bring me.

RoleDesign, build, logo
Center founded1968
CapabilitiesFive, each with its own way in

As we were going through the final product, I jokingly commented to our team “Wow, guys, we sound awesome!” … Adrial’s workshops and his expertise helped pull that message out of us.

Maria TobinAssociate Director, UNC Sheps Integrated Research Solutions

The first scroll

Data that moves while you read

Three lit orbs ride a branching circuit as you scroll, each carrying its own weight, so they pull apart at the corners instead of moving in step. It is the whole pitch in one gesture: data traveling a system somebody built on purpose. A visitor works out what this team does before reading a word about it.

Three lit orbs, yellow, green and pink, traveling a branching circuit of right-angled paths across the navy Sheps DATA+ homepage, pulling apart at the corners as it scrolls

The headline

One sentence, five kinds of work

The headline keeps one promise and swaps the subject: infrastructure, dashboards, analytics, pipelines, platforms. A center that does five quite different things usually has to pick one for the hero or bury them in a list. This way the first line covers the range and still reads as a single claim.

The Sheps DATA+ headline cycling through Infrastructure, Dashboards, Analytics, Pipelines and Platforms above the fixed line, built for the rigor of health research

Five ways in

Every capability answers one question

Custom web applications, data engineering, health data analytics, HIPAA-ready environments, grant writing support. Each is numbered, described in a sentence a researcher would recognize, and opens on its own. Somebody who arrived needing exactly one of the five finds it without reading the other four.

The capabilities section on navy, numbered one to five with a short description and an Explore link for each

The objection

Names the roadblock before the reader does

Health research stalls on compliance, security review and data management, and everybody in the field knows it. The site says so first, then positions the team as the navigator through it. Naming the hard part is what separates a partner from a vendor, and it is the thing their buyer is actually worried about.

The navigator section with a photograph of the Sheps Center lobby above the heading 'We're your navigator for regulatory roadblocks'

The plan

Five steps from idea to funded

Share your vision, map the solution, define the scope, secure the grant, launch and deliver. A researcher can see the whole engagement before committing to a call, including the part they dread, which is the technical section of the grant application. Reach the last step and the page throws confetti.

The funding path carousel showing steps one to three, Share your vision, We map the solution and We define the scope

The easter egg

A groundhog who waits to be noticed

Cecil sits under the closing call to action with only his ears showing. Linger and he rises for a proper look; click and he shakes himself off. He is the kind of detail that gets screenshotted and sent round a department, which is a cheaper way to be remembered than anything you can buy.

Cecil the groundhog with only his ears over the footer edge, rising and tilting as the pointer reaches him, his caption appearing, then shaking himself when clicked

The name

The man the groundhog is named for

Cecil honors Dr. Cecil G. Sheps, who founded the center in 1968 and believed the answers were under the surface. That is the whole reason the mascot is an animal that burrows. His biography opens right there in the page, so the story sits one click from the joke.

The Meet Cecil section on navy, with the groundhog illustration beside a portrait of Dr. Cecil G. Sheps and his dates, 1913 to 2004

Proof

Real projects, with the numbers attached

A national platform carrying a multi-site study of more than 5,000 participants. Medicaid dashboards that cut reporting labor by 60 percent. Claims data turned into 500 million usable records. Named clients and real figures, which is what a researcher compares when deciding who to put in a grant application.

The recent work grid, four cards naming UNC School of Medicine, N.C. Department of Health and Human Services, All of Us CLAD and HRSA RuralGME with their outcomes

In their words

Researchers vouching to other researchers

Two investigators, both named, both from inside the university. In a field where the buyer is a principal investigator with a grant deadline, a quote from a peer inside the university carries further than any claim the team could make about itself. They sit beside the five things the center promises.

The proof section, five promises listed on the left and a named testimonial from Sarah Denton Mills of UNC Gillings on the right

The mark

Their idea, drawn for every size

Somebody on the team sketched a groundhog, which was the right instinct and the hard part. I took it through a few rounds to get him friendly enough to put on a homepage and simple enough to survive a favicon. The Sheps(DATA)+ lockup sets him beside the name so the two always arrive together.

133px734528The ears and the teeth arethe last things to go.

Under the hood

A lightbox that behaves

Cecil's biography opens as a real dialog: focus moves in and comes back where it started, Escape closes it, the page behind stops scrolling, and it honors a reduced-motion setting. The kind of thing a university gets audited on.

One type scale, checked

Body copy runs 18px at 1.75 line height and every inherited style was swept to match, so paragraphs, list items, links and buttons all land on the same rhythm with no drift page by page.

Motion that asks permission

Every animation on the page, the orbs, the headline, the confetti and Cecil himself, stands still for a visitor whose system asks for reduced motion.

Built for the phone it gets opened on

The design started on the desktop layout and was rebuilt to hold together at every width, which matters for a team whose readers open a link from an email on the way into a meeting.

Inquiries that reach a person

The contact form posts to a real inbox with the follow-up path worked out, so a researcher who writes in on a Friday is not waiting on a form that failed in silence.

Adrial is my go-to designer for anything my business needs … which is why I have used him for three different companies over the last 20+ years.

Craig WoodCEO, Definian

Your great work deserves to look great.

Twenty-five minutes. Tell me what you're trying to do and who needs to see it, and I'll tell you what I'd build first and roughly what it costs.